Generative AI
How GenAI Transforms Every Aspect of Data Consumption and Interaction
From the Library of Alexandria to the first digital databases, the quest to organize and utilize information has been a reflection of human progress. As the volume of global data soars—from 2 zettabytes in 2010 to an anticipated 181 zettabytes by the end of 2024 – we stand on the verge of a new...
5-Point RAG Strategy Guide to Prevent Hallucinations & Bad Answers This guide designed to help teams working on GenAI Initiatives gives you five actionable strategies for RAG pipelines that will improve answer quality and prevent hallucinations.
Data Quality Is Critical to GenAI’s Expanding Impact in Finance
The generative AI (GenAI) market for financial services is expected to grow by 28% over the next decade. This means that we will soon be able to say farewell to the traditional cumbersome processes that once defined the financial sector – manual data entry, lengthy decision-making for loan...
Generative AI in Healthcare: A Balance between Benefits and Ethics
It’s estimated that $1 trillion in healthcare spending is wasted each year in the U.S. By automating routine tasks and making more use of clinical data, GenAI is a new opportunity to optimize healthcare expenditures and unlock part of the money lost to inefficiencies. It could organize...
Generative AI and Data Preparation in an Integrated AI Strategy
Identifying how Generative AI and data preparation fits into your business case is a complex endeavor. If you are feeling overwhelmed trying to keep up with emerging AI technologies and applications — and it’s almost 100% likely that you are—you are not alone. Because “almost 100%” by definition...
What are Neural Networks and How Do They Work With Generative AI
Neural networks involve a series of algorithms designed to recognize patterns, interpret data, and make decisions or predictions. They are modeled loosely after the human brain’s architecture. Neural networks have become a cornerstone of AI technologies alongside others, such as rule-based...
Human in the Loop & Generative AI: Balancing AI Automation with Human Insight
Generative artificial intelligence (GenAI) has emerged as a powerful tool for content creation, but often requires a human in the loop to ensure the outputs are valuable. The value of GenAI includes productivity gains, opportunity for revenue growth, and better accuracy for your organization’s...
Future-Proofing Business for AI and Automation: Risk, ROI, and the Strategy of Disruption
In our first entry in our series of future-proofing for artificial intelligence (AI), we discussed the inevitability of AI disruption and how your organization should prepare to manage change. In this second entry in the series, we focus on what your AI strategy needs to manage risk, evaluate ROI,...
How Generative AI is Transforming Search Forever
One of the most exciting potential uses of artificial intelligence (AI) is how generative AI search will influence traditional search. The Google search bar we’ve become familiar with (and replicated across various websites) has restrictions generative AI search does not. Generative AI search can...
Unlocking Next-Level AI Customer Service with Gen AI Technology
Your customers already want AI Customer Service. Artificial intelligence (AI) and Generative AI (GenAI) have created a new era of automating the most vital aspects of customer service. The leaders of this space have already explored how AI can improve your organization’s customer service (or...
AI Copilots for Customer Service Agents
Using an AI Copilot for customer service is essential in a business world where customers expect 24/7 access to quick and accurate answers and businesses need innovative solutions to tackle information retrieval challenges. The level of efficiency customers want — and your internal leadership...
AI Productivity Unleashed: BCG Study Confirms Greater Efficiency With Chat-GPT
GenAI promises to provide greater productivity to knowledge work and a recent study on AI productivity may be the conclusive proof organizations need to invest in AI as a strategy. Harvard Business School conducted a study with Boston Consulting Group (BCG) measuring the performance of consultants...