Shelf: A Leader in the 2026 Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems

Top Shelf Resources

Read a diverse array of knowledge and insights surrounding AI and innovation.

White Paper
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July 22, 2026

Shelf: A Leader in the 2026 Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems

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Webinar
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July 17, 2026

Why Agentic AI Search Fails, and the Knowledge Layers That Make It Work

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Webinar
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March 27, 2026

Beyond Agentic AI Hype: How Leading Enterprises Make it Actually Work

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Webinar
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March 27, 2026

How to Transform Insurance Operations in 2026Through Context-Driven GenAI Innovation

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Webinar
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January 27, 2026

From Discovery to Checkout: How Agentic AI Is Changing Retail

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Webinar
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November 13, 2025

The GenAI Context Problem and How Enterprise Leaders Can Fix It

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White Paper
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October 21, 2025

AI Success Depends on Unstructured Data Quality

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White Paper
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September 24, 2025

Shelf Recognized in the 2025 Gartner® Cool Vendors™ in Digital Workplace Applications Report

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Case Study
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September 22, 2025

Global Rideshare & Delivery Giant Deploys Shelf Transforming 100k+ Content Issues into GenAI-Ready Data

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Case Study
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September 20, 2025

Home and Security Leader Reduces Agent Turnover 16% and Achieves 265% Higher Refund Rate with Shelf

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Case Study
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September 17, 2025

Shelf helps Leading Streaming Service Improve GenAI Adoption by 154% and Accelerate New-Hire Proficiency 42%

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Case Study
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September 12, 2025

Shelf Helps Fortune 50 Healthcare Leader Eliminate 60% + Content ROT and Achieve 95% FCR

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