Shelf: A Leader in the 2026 Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems
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Home and Security Leader Reduces Agent Turnover 16% and Achieves 265% Higher Refund Rate with Shelf

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Shelf helps Leading Streaming Service Improve GenAI Adoption by 154% and Accelerate New-Hire Proficiency 42%

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Shelf Helps Fortune 50 Healthcare Leader Eliminate 60% + Content ROT and Achieve 95% FCR

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Shelf Helps a Global Coffee Brand Eliminate Content ROT and Boost FCR to 95%

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Leading Telecom Company Eliminates 62% of Content ROT Using the Shelf Platform

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Your AI won’t work without Smart Data – 5 Advanced Data Strategies for  Enterprise AI Success

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Why your AI won’t work without Smart Data: Tips & Tricks to Augment the impact of your AI.

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Fortune 500 Insurer Eliminates 99% of Content ROT and Improves Time to Resolution by 19% with Shelf

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How Lowell Nordics Slashes AHT By 25% While Boosting FCR And NPS Using the Shelf Platform

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AI Agents: From Hype to Reality – A Strategic Roadmap for Enterprise Transformation

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Unlock AI’s Power: 21 Game-Changing Agents Every Company Must Deploy Now

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Harnessing the Power of AI Agents in 2025: A Comprehensive Guide to UnlimitedGrowth, Best Practices, and Use Cases

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