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Top Shelf Resources
Read a diverse array of knowledge and insights surrounding AI and innovation.
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October 21, 2025
AI Success Depends on Unstructured Data Quality
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White Paper
September 24, 2025
Shelf Recognized in the 2025 Gartner® Cool Vendors™ in Digital Workplace Applications Report
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White Paper
July 3, 2025
Your AI won’t work without Smart Data – 5 Advanced Data Strategies for Enterprise AI Success
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White Paper
June 21, 2024
Pioneering GenAI Strategies in Banking and Finance
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White Paper
January 29, 2024
11 Strategies for Unifying Structured and Unstructured Content
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White Paper
December 12, 2022
The Future of Knowledge in Customer Service
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White Paper
October 3, 2022
Knowledge Management for the Enterprise
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White Paper
July 29, 2022
Special Report: Agent Assist for a Changing Contact Center
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