Modern contact centers, forward-thinking brands have achieved a new level of efficiency with Shelf.
“When compared to other leading knowledge products, over 90% of our users preferred Shelf.”
“It was truly and honestly the easiest implementation of anything I’ve ever had in my entire career.”
“Shelf reduced average search time from 4 minutes to less than 30 seconds.”
“I have used many software products like Shelf, but one thing that stood out to me right away as a new user was the ease of use. The product is intuitive to use and very user friendly compared to their competitors. ”
“Shelf has been a huge asset to our overall organization of content and process documents. It has improved consistency and efficiency across our teams.”
“Shelf has been very beneficial to our department. This is helping with our first contact resolution, reducing contact handling time, and efficiently storing all information in one location.”