Meet Shelf at CDAO Fall Boston October 15-17 2024
 

Eliminate bad data before it becomes the wrong answer

Next-generation knowledge management for accurate GenAI answers

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[ Key Statistics ]

Average company content quality based on processing over 250 millions of pieces of content

67%
of company files have at least one inaccuracy
22%
of company files are out-of-date
33%
of company files have partial duplication
82%
of company files have at least one major risk

Learn More About Shelf’s Products

For IT leaders For engineers Learn more
Unstructured Data Management

We focus on transforming raw unstructured data into a structured format that can be easily analyzed and processed by AI and machine learning models.

For business teams For enterprises Learn more
Knowledge Management

We focus on maximizing the usability and accessibility of information stored in various forms such as documents, emails, and other knowledge assets.

[ Get Your Data Ready ]
Shelf is a crucial product for leveraging GenAI tools in the technological future
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[ How It Works ]
  • Connect & Enrich
  • Illuminate Gaps
  • Quality Control
  • Monitor & Improve
  • Future Proof

Connect Shelf to Any Source

Connect & Enrich

Connect content from any source – including files of any type or layout – to our visibility layer to identify risks in your unstructured data.

Illuminate Gaps In Data Quality

Connect & Enrich

Gain transparency into the size and impact of your data gaps to identify the root causes of hallucinations and inaccurate answers.

Control The Quality Of The Data

Connect & Enrich

Dealing with unstructured data is a complex, unruly, and difficult problem. Use Shelf’s quality control layer to filter out bad answers before they’re fed into search results or LLMs.

Monitor And Continuously Improve

Connect & Enrich

Continuously monitor the health of your unstructured data layer and prioritize fixing issues by their impact.

Future Proof Your Tech Stack

Connect & Enrich

Shelf’s modern, API-first product architecture gives organizations the flexibility and capabilities needed to support all of their current and future knowledge-related initiatives.

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[ Testimonials ]

What Our Clients Say

“Our agents no longer have to look in different places to find answers – everything is delivered to them inside Shelf.”

“When compared to other leading knowledge products, over 90% of our users preferred Shelf.”

“FCR was sitting at 83%, and we are now around 90%, which means the customer is getting the correct answer on the first call.”

[ Resources ]

New Resources From Shelf

Get more resources
Resources

Rethinking KM in the Age of GenAI

Watch this on-demand webinar produced by KMWorld

Resources

Pioneering GenAI Strategies in Banking and Finance

Learn how to prevent RAG failure points and maximize the ROI from your AI implementations.

Resources

20 Point Checklist to Ensure Your GenAI System Is Free of Bias and Toxicity

How to build ethical, fair, and trustworthy GenAI solutions free of bias and toxicity.

Get your personalized intro to unstructured data and knowledge management.

See Shelf Platform in action.

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