for a changing workplace
Shelf powers answers for customers and contact center teams in any platform, on any device, across every channel.
Automate answers everywhere customers and agents meet
Shelf’s MerlinAI powers your core technologies and channels used in everyday support engagement.
AI helps more customers find what they’re looking for.
Deflect most inquiries with accurate content recommendations.
Integrate Shelf with your voice provider to support intent mapping with automated answers.
Power your chatbots to find the right answers rather than act as switch board operators.