Eliminate bad data before it becomes the wrong answer
Next-generation knowledge management for accurate GenAI answers
Get DemoNext-generation knowledge management for accurate GenAI answers
Get DemoWe focus on transforming raw unstructured data into a structured format that can be easily analyzed and processed by AI and machine learning models.
We focus on maximizing the usability and accessibility of information stored in various forms such as documents, emails, and other knowledge assets.
Connect content from any source – including files of any type or layout – to our visibility layer to identify risks in your unstructured data.
Gain transparency into the size and impact of your data gaps to identify the root causes of hallucinations and inaccurate answers.
Dealing with unstructured data is a complex, unruly, and difficult problem. Use Shelf’s quality control layer to filter out bad answers before they’re fed into search results or LLMs.
Continuously monitor the health of your unstructured data layer and prioritize fixing issues by their impact.
Shelf’s modern, API-first product architecture gives organizations the flexibility and capabilities needed to support all of their current and future knowledge-related initiatives.
“Our agents no longer have to look in different places to find answers – everything is delivered to them inside Shelf.”
“When compared to other leading knowledge products, over 90% of our users preferred Shelf.”
“FCR was sitting at 83%, and we are now around 90%, which means the customer is getting the correct answer on the first call.”
See Shelf Platform in action.