Integrate knowledge and AI seamlessly
Shelf’s integrations extend company knowledge to anywhere you need it. We offer an end-to-end framework for connecting your knowledge from any source to any business use case, expanding the capabilities of your existing applications with powerful AI capabilities.
Shelf Connectors offer effortless setup and immediate rewards
Drive your Generative AI initiatives.
Connect and process content from different repositories.
Implement federated search across content sources.
Utilize our APIs and SDKs to power any application.
Contact Center Solutions
Quickly bring knowledge from any source into your Contact Center platform using Shelf’s readily available connectors or create custom integrations using the Shelf SDK. Give your agents a superpower by expanding the capabilities of your existing applications with a better way of serving them with the most relevant knowledge when they need it.
Connect any source of content into Shelf. CCaaS platform using Shelf’s readily available connectors.
CRM and Workflow Integrations
Integrate knowledge from any source with your CRM and workflow applications using Shelf’s standard integrations or create custom solutions with our Answer Assist SDK. With Shelf you can bring more knowledge and extend the capabilities of your existing applications by serving the most relevant knowledge with contextual awareness.
Integrate any content source with Shelf’s Content Ingestion Framework
For specialized needs or in-house systems, our API allows you to build connectors tailored to your organization’s precise requirements. Unleash the full potential of your knowledge base by integrating it with Shelf’s powerful AI features.
Connect to Microsoft’s robust platform for secure document management, storage, collaboration, and information sharing
Integrate with this CRM powerhouse’s knowledge base to harness customer relationship data and insights
Link up with Atlassian’s content collaboration tool that enables team workspace creation and information sharing
Merge with this all-in-one workspace for note-taking, project management, and collaboration
Sync with this cloud-based platform that provides scalable solutions for enterprise operations management
Synchronize articles from this conversational relationship platform’s Help Center
Integrate with this headless content infrastructure system that enables easy management of content across digital channels
Synchronize articles from Zendesk Help Desk
Access files and folders from Google’s widely-used cloud storage service
Merge with this online documentation tool that allows for creating, hosting, and maintaining user manuals and help files
Sync with this knowledge base software designed to simplify and optimize your company’s information documentation process
Connect with Microsoft’s file hosting and synchronization service for seamless content storage and sharing
Integrate with this company knowledge management solution that empowers teams with accessible information
Merge with this online documentation tool that allows for creating, hosting, and maintaining user manuals and help files
Access content stored on this cloud content management and file sharing service for businesses
Integrate with your AI and RAG pipelines
Synchronize processed and enriched content with Pinecone
Synchronize processed and enriched content with Weaviate
Shelf integrates as Data Loader and Retriever
Tap into this powerful LLM for GenAI initiatives
Process your organization’s content with Mistral and Mixtral models
Shelf integrates as Data Connector (aka Reader) and Query Engine
Add rich diagnostics to the Weights & Biases MLOps platform
Process your organization’s content with OpenAI’s GPT models
Integrate Anywhere
Readily integrate Shelf into your existing ecosystem. Our rich set of APIs supported by developer-friendly documentation and SDKs make it easy to integrate content from any other source, including ingesting usage events from your knowledge bases as well as expand your applications’ capabilities by serving the most useful content with contextually aware AI.
Ingest and analyze content from any source
API specs, cookbooks with reference implementations, and best practice guides
Ingest and analyze interaction data from any source
Ingest and analyze usage event data from any source
Rethinking KM in the Age of GenAI
Watch this on-demand webinar produced by KMWorld
Pioneering GenAI Strategies in Banking and Finance
Learn how to prevent RAG failure points and maximize the ROI from your AI implementations.
20 Point Checklist to Ensure Your GenAI System Is Free of Bias and Toxicity
How to build ethical, fair, and trustworthy GenAI solutions free of bias and toxicity.
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