Integrate knowledge and AI seamlessly
Shelf’s integrations extend company knowledge to anywhere you need it. We offer an end-to-end framework for connecting your knowledge from any source to any business use case, expanding the capabilities of your existing applications with powerful AI capabilities.
Unlock more value with integrations
Fuel your GenAI and RAG applications with reliable data.
Pre-built connectors for seamless access to all your content repositories.
Search everything, everywhere with federated search.
Extend and integrate with our developer-friendly APIs and SDKs.
Production-ready RAG
Shelf seamlessly integrates with leading data and AI platforms to supercharge your retrieval-augmented generation (RAG) workflows. By analyzing AI conversations, Shelf automatically identifies and filters out low-quality information from your unstructured content. This integration helps resolve data inconsistencies and enriches context through automated metadata creation, empowering you to improve data quality and enhance the performance of your GenAI applications.
Contact center solutions
Quickly bring knowledge from any source into your Contact Center platform using Shelf’s readily available connectors or create custom integrations using the Shelf SDK. Give your agents a superpower by expanding the capabilities of your existing applications with a better way of serving them with the most relevant knowledge when they need it.
Connect any source of content into Shelf. CCaaS platform using Shelf’s readily available connectors.
CRM and workflow integrations
Integrate knowledge from any source with your CRM and workflow applications using Shelf’s standard integrations or create custom solutions with our Answer Assist SDK. With Shelf you can bring more knowledge and extend the capabilities of your existing applications by serving the most relevant knowledge with contextual awareness.
Integrate any content source with Shelf’s Content Ingestion Framework
For specialized needs or in-house systems, our API allows you to build connectors tailored to your organization’s precise requirements. Unleash the full potential of your knowledge base by integrating it with Shelf’s powerful AI features.
Connect to Microsoft’s robust platform for secure document management, storage, collaboration, and information sharing
Integrate with this CRM powerhouse’s knowledge base to harness customer relationship data and insights
Link up with Atlassian’s content collaboration tool that enables team workspace creation and information sharing
Merge with this all-in-one workspace for note-taking, project management, and collaboration
Sync with this cloud-based platform that provides scalable solutions for enterprise operations management
Synchronize articles from this conversational relationship platform’s Help Center
Integrate with this headless content infrastructure system that enables easy management of content across digital channels
Synchronize articles from Zendesk Help Desk
Access files and folders from Google’s widely-used cloud storage service
Merge with this online documentation tool that allows for creating, hosting, and maintaining user manuals and help files
Sync with this knowledge base software designed to simplify and optimize your company’s information documentation process
Connect with Microsoft’s file hosting and synchronization service for seamless content storage and sharing
Integrate with this company knowledge management solution that empowers teams with accessible information
Merge with this online documentation tool that allows for creating, hosting, and maintaining user manuals and help files
Access content stored on this cloud content management and file sharing service for businesses
Integrate with your AI and RAG pipelines
Process unstructured data with Mosaic
Integrate unstructured data with Cortex AI
Enable Agentforce and Data Cloud with unstructured data
Integrate unstructured data into Google Cloud Data Analytics
Synchronize processed and enriched content with Pinecone
Synchronize processed and enriched content with Weaviate
Shelf integrates as Data Loader and Retriever
Tap into this powerful LLM for GenAI initiatives
Process your organization’s content with Mistral and Mixtral models
Shelf integrates as Data Connector (aka Reader) and Query Engine
Add rich diagnostics to the Weights & Biases MLOps platform
Process your organization’s content with OpenAI’s GPT models
Integrate with Anything
Seamlessly integrate Shelf into your ecosystem to enhance your applications with powerful content integrations, contextually aware AI, and enhanced search capabilities. Our comprehensive APIs and SDKs are backed by developer-friendly documentation.
Connect to any data source to ingest and process content.
Comprehensive documentation, including API specs, code examples, and best practices.
Capture and analyze events and interaction data to improve content relevance and optimize content delivery
Connect with leading data platforms to combine Shelf data with data lakes and warehouses
5 Point Strategy Guide to Prevent MS Copilot Hallucinations and Bad Answers
This guide designed to help teams working on GenAI Initiatives gives you five actionable strategies for RAG pipeline that will improve answer quality and prevent hallucinations.
IT Survey on 2025 Outlook: The State of Enterprise GenAI and Unstructured Data
How to build ethical, fair, and trustworthy GenAI solutions free of bias and toxicity.
Rethinking KM in the Age of GenAI
Watch this on-demand webinar produced by KMWorld
See the Shelf Platform in action
