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20 Point Checklist to Ensure Your GenAI System Is Bias Free

How to build ethical, fair, and trustworthy GenAI solutions free of bias and toxicity.

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[ Key Takeaways ]

Learn how to build and maintain unbiased, ethical, and responsible AI systems.

[ Overview ]

About the Guide

Follow this checklist to ensure fairness and ethical standards in GenAI implementations.

Learn how to:

  • Meet legal and ethical standards for GenAI.
  • Prepare, train and evaluate models to create fair and inclusive AI systems.
  • Use continuous monitoring to assess and improve the performance of your AI models.
  • Make AI decision-making understandable and transparent.
High-quality, well-prepared data is the cornerstone of effective and responsible GenAI systems. Think of your data as the foundation of a bridge. If it only supports one type of traffic, it will fail under varied use. It’s important to ensure your training data is diverse and represents the populations the AI will serve.
[ Quotes ]

What our customers say

“The Shelf solution is superb! We achieved a 25% reduction in average handling time in the first three months of going live with Shelf.”

“Overall, Shelf has been fantastic and the integration into our CCaaS environment was quick and easy. Some of my favorite functionalities are Answer Assist, the ability to integrate with a chatbot, search functionality inside of documents, and the multi-language capabilities.”

“Shelf has provided us with a solution to our knowledge needs. We now have a single source of truth that our advisors can look to when helping customers. Shelf is easy to use for both advisors and administrators, and we’ve seen improvements in a number of metrics since implementation.”

“I have been using Shelf for a long time and I am extremely impressed with its knowledge management and content organization capabilities. The product greatly reduces time and improves efficiency because there is no confusion about outdated or incorrect material.”

“Shelf is even better than expected, and it’s great to be surprised like that. Usually it’s the opposite. Search Copilot reduced handle time on our email queue by 80%!”

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20 Point Checklist to Ensure Your GenAI System Is Bias Free
20 Point Checklist to Ensure Your GenAI System Is Free of Bias and Toxicity: image 1
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