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451 Research Group Emphasized Shelf’s Innovative Role in the Market

451 Research Group Emphasized Shelf’s Innovative Role in the Market

by Shelf | Jul 23, 2020 | Knowledge Automation

451 Research Group Emphasized Shelf’s Innovative Role in the Market We are thrilled to be recognized by the 451 research team, who emphasizes Shelf’s innovative role in the market as we continue to advance an AI-driven approach to managing company knowledge, which...
Shelf Wins CIOReview’s Best Knowledge Management Product of 2019

Shelf Wins CIOReview’s Best Knowledge Management Product of 2019

by Shelf | Jul 21, 2020 | Awards, Knowledge Automation

Shelf Wins CIOReview’s Best Knowledge Management Product of 2019 CIOReview conducted an interview with Shelf’s Head of Innovation, Sedarius Tekara Perrotta, where he dived into Shelf’s new approach to ensuring access to critical company knowledge, deemed...
5 Ways to Leverage AI and Agent Assist to Improve Customer Experience

5 Ways to Leverage AI and Agent Assist to Improve Customer Experience

by Shelf | May 27, 2020 | Knowledge Automation

5 Ways to Leverage AI and Agent Assist to Improve Customer Experience This blog post was originally published on Genesys blog.  The percentage of “difficult” enquiries has more than doubled since COVID19 started to hit the global economy. Forcing companies to be...
Shelf Awarded 2019 Best New Product by BIG Awards

Shelf Awarded 2019 Best New Product by BIG Awards

by Shelf | Nov 14, 2019 | Awards, Knowledge Management, News/Events

Shelf Awarded 2019 Best New Product by BIG Awards Stamford, CT, Nov. 14th 2019 – Shelf, the leading AI-enabled knowledge management platform on the market, received the Business Intelligence Group “Best New Product of the Year” BIG Award in the startup category...

Recent Posts

  • Shelf Wins 2021 Business Intelligence Group Innovation Award
  • Shelf Recognized as “Easiest Setup” in Contact Center Knowledge Tech by G2
  • “Highest User Adoption” Award in Contact Center Knowledge Tech Given to Shelf
  • Shelf Recognized as the Easiest to Use Contact Center Knowledge Tech by G2
  • Shelf Recognized as a Top Knowledge Product for Admins by G2

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