Shelf

11 Revealing Contact Center Statistics in 2022

11 Revealing Contact Center Statistics in 2022

Leaders across all departments—including the contact center—are now dealing with hiring challenges AND problems with legacy technology just a few years removed from the 2020 pandemic. More contact...

Shelf Stands with Ukraine

Shelf Stands with Ukraine

Shelf stands united with the Ukrainian people in the fight against the unprovoked Russian attack on Ukraine. Putin has stated that he wants to disarm Ukraine and end its democratic independence. We...

Shelf Awarded 2019 Best New Product by BIG Awards

Shelf Awarded 2019 Best New Product by BIG Awards

Stamford, CT, Nov. 14th 2019 - Shelf, the leading AI-enabled knowledge management platform on the market, received the Business Intelligence Group “Best New Product of the Year” BIG Award in the...