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Shelf Blog

Get weekly updates on best practices, trends, and news surrounding knowledge management, AI and customer service innovation.

March 19, 2024AI Education
Midjourney depiction of zero-shot-vs-few-shot-prompting Master the Prompt: 7 Contrasts Between Zero-Shot and Few-Shot Prompting
Whenever you interact with a large language model (LLM), the model’s output is only as good as your input. If you offer the AI a poor prompt, you’ll limit the quality of its response. So it’s important to understand zero-shot and few-shot prompting as you can use these techniques to get better...

By Oksana Zdrok

Blog: image 1
5-Point RAG Strategy Guide to Prevent Hallucinations & Bad Answers This guide designed to help teams working on GenAI Initiatives gives you five actionable strategies for RAG pipelines that will improve answer quality and prevent hallucinations.
March 19, 2024News/Events
Blog: image 2 Evil Geniuses Attack, The LLM Forgettery, Character Consistency and More
Augmented Shelf | Issue 2 | March 19, 2024 Welcome to Augmented Shelf, a wrap-up of the week’s AI news, trends and research that are forging the future of work. Evil Geniuses Vs. ChatDev To evaluate the vulnerability of LLM-based agents, researchers at Tsinghua University in Beijing, China, have...

By Vish Khanna

March 14, 2024AI Challenges
Blog: image 3 Forget LLM Memory – Why LLMs Need Adaptive Forgetting
Large Language Models (LLMs) rely on extensive memory to store and manipulate vast datasets, a key factor that allows them to learn from past inputs and improve their linguistic abilities over time. But what if, alongside remembering, LLMs could also benefit from adaptive forgetting? The notion of...

By Vish Khanna

March 14, 2024AI Education
Blog: image 4 Pick the Best Conversational AI Platform: A Straightforward Guide
Whether it’s through text-based chatbots on a website or voice-activated assistants in our homes and smartphones, conversational AI is becoming an integral part of our daily lives. By simulating human-like conversations, these advanced AI systems are breaking down the barriers between...

By Oksana Zdrok

March 9, 2024News/Events
Augmented Shelf AI Newsletter Edition Midjourney depiction of Robot reading a newspaper Self Aware LLMs, Election AI-ffliction, India’s AI Reckoning and More
Welcome to Augmented Shelf, a wrap-up of the week’s AI news, trends and research that are forging the future of work. Is Claude 3 Opus Self-Aware? In a remarkable display of potential self-awareness, Anthropic’s newly released Claude 3 Opus AI showcased an unexpected response during an...

By Vish Khanna

March 8, 2024AI Education
Midjourney depiction of AI governance Can AI Governance Frameworks Protect You from GenAI’s Risks?
Artificial intelligence is changing technology in groundbreaking ways, affecting everything from business to daily life. However, this rapid advancement brings up significant ethical, legal, and societal concerns, highlighting the urgent need for effective AI governance frameworks. To ensure AI...

By Oksana Zdrok

March 8, 2024AI Education
Midjourney depiction of diffusion models for machine learningThe Panoramic Guide to Diffusion Models in Machine Learning
Diffusion models for machine learning are cutting-edge technologies that are reshaping how we leverage artificial intelligence. They excel at generating and transforming data in ways we once thought were exclusive to human creativity. Imagine an artist starting with a blank canvas, gradually...

By Oksana Zdrok

March 3, 2024AI Education
Blog: image 5 Ethical AI Uncovered: 10 Fundamental Pillars of AI Transparency
Artificial intelligence (AI) is a transformative force, reshaping industries, revolutionizing how we interact with the world, and redefining the boundaries of what machines can do. As AI systems increasingly make decisions that affect our lives, the call for AI transparency has never been louder...

By Vish Khanna

March 1, 2024AI Education
Midjourney depiction of verctors in machine learning How Vectors in Machine Learning Supply AI Engines with Data
Artificial intelligence engines need data to learn and operate, but the data you and I find meaningful is foreign to machines. Machines need data translated to their preferred language: math. This conversion happens with the help of vectors. What are vectors in machine learning? Vectors are...

By Shelf

March 1, 2024AI Education
Midjourney depiction of synthetic data Supercharge AI and ML with Synthetic Data
Synthetic data is artificially generated data that imitates real-world data without using actual information. It is generated through algorithms and statistical techniques to capture the same patterns and characteristics found in real data. Instead of relying on sensitive or private data,...

By Shelf

February 23, 2024AI Education
Midjourney depiction of question answering The Rise of Generative Question Answering with LLMs
Businesses face an overwhelming amount of data rich with insights to unlock. Traditional keyword-based searches have long been the go-to method for wading through this informational deluge, but as the complexity and volume of data expand, the inefficiencies of such systems become more apparent....

By Oksana Zdrok