Shelf Blog
Get weekly updates on best practices, trends, and news surrounding knowledge management, AI and customer service innovation.
Acronyms allow us to compact a wealth of information into a few letters. The goal of such a linguistic shortcut is obvious – quicker and more efficient communication, saving time and reducing complexity in both spoken and written language. But it comes at a price – due to their condensed nature...
5-Point RAG Strategy Guide to Prevent Hallucinations & Bad Answers This guide designed to help teams working on GenAI Initiatives gives you five actionable strategies for RAG pipelines that will improve answer quality and prevent hallucinations.
Effective data management is crucial for the optimal performance of Retrieval-Augmented Generation (RAG) models. Duplicate content can significantly impact the accuracy and efficiency of these systems, leading to errors in response to user queries. Understanding the repercussions of duplicate...
The AI Weekly Breakthrough | Issue 10 | May 15, 2024 Welcome to AI Weekly Breakthroughs, a roundup of the news, technologies, and companies changing the way we work and live. Harry Potter in One Context Window? Gradient.AI Makes It Possible In a feat that would leave even Hermione Granger...
Deep learning vs. traditional machine learning: Which model is right for your needs? Each approach has its unique strengths and applications, but there are key differences between deep learning and traditional machine learning. Traditional Machine Learning Explained Traditional machine learning...
The generative AI (GenAI) market for financial services is expected to grow by 28% over the next decade. This means that we will soon be able to say farewell to the traditional cumbersome processes that once defined the financial sector – manual data entry, lengthy decision-making for loan...
The AI Weekly Breakthrough | Issue 9 | May 8, 2024 Welcome to The AI Weekly Breakthrough, a roundup of the news, technologies, and companies changing the way we work and live Gemini’s Medical Fellowship Training Two weeks ago, we explored the ability of LLMs in taking medical board exams across...
Artificial intelligence (AI) is a transformative force that’s reshaping industries, processes, and even the very fabric of how decisions are made. As AI systems become more integral to organizational operations, it is essential that we understand the foundational elements that ensure these systems...
In the banking sector, every percentage point in efficiency can translate to billions in revenue. According to McKinsey, GenAI could potentially add $340 billion in revenue to the sector’s annual global revenues. This represents a 4.7% increase in total industry revenues – a surge comparable...
AI has revolutionized how we operate and make decisions. Its ability to analyze vast amounts of data and automate complex processes is fundamentally changing countless industries. However, the effectiveness of AI is deeply intertwined with the quality of data it processes. Poor data quality can...
The adage “Garbage In, Garbage Out” (GIGO) holds a pivotal truth throughout all of computer science, but especially for data analytics and artificial intelligence. This principle underscores the fundamental idea that the quality of the output is linked to the quality of the input. As...
The AI Weekly Breakthrough | Issue 8 | May 1, 2024 Welcome to The AI Weekly Breakthrough, a roundup of the news, technologies, and companies changing the way we work and live Even LLMs Get the Blues Findings from a new study using the LongICLBench benchmark indicate that LLMs may “get the...