SHELF PRICING AND PLANS
AI-Powered Knowledge
for Teams of All Sizes
All plans include full platform access and are priced on a per user basis.
Get in touch today.
Standard
Cloud-based knowledge management to improve your remote team’s efficiency.
Store All Content Types
Pinpoint Accurate Search
Analytics Suite
Automated Maintenance
Publication Workflows
Next-Gen Support
Surface answers and automate repetitive work to boost contact center performance.
Everything in Standard
CCaaS, CRM Integrations
Automated Agent Assist
IVR, Chatbot, Form Sync
Self Service Portal
Enterprise
Modernize and centralize your entire organization’s knowledge tech stack.
Everything in Next-Gen
Unlimited Integrations
Unlimited Users
Premium Support
Dedicated Data Center
ROI Starts on Day 1
Lightning fast implementation and guaranteed user adoption make Shelf a quick win
80%
improvement in time to find answers
30%
reduced average handle times
40%
decrease in support escalations
30 Days
to migrate all content and start using Shelf
Consistently Rated #1 for Knowledge Management
“The Shelf Team has been so incredibly helpful in the launch and revamps of the platform. They show a true willingness to help, and have amazing expertise in knowledge management and provide best practices to ensure success.”
“One of the main reasons we went with Shelf was how easy it was to work with them – and they have not disappointed since then. If you’re looking for a knowledge management platform and want an active relationship with your vendor, then Shelf is the right partner.
Ready to get started?
Make the Switch to Shelf Today
Standard Plan
Cloud-based knowledge management to improve your remote team’s efficiency.
Next-Gen Support Plan
Surface answers and automate repetitive work to boost contact center performance.
Enterprise Plan
Modernize and centralize your entire organization’s knowledge tech stack.