PRICING AND PLANS

AI-Powered Knowledge
for Teams of All Sizes

All plans include full platform access and are priced on a per user basis.
Get in touch today.

Standard

Cloud-based knowledge management to improve your remote team’s efficiency.

N

Store All Content Types

N

Pinpoint Accurate Search

N

Analytics Suite

N

Automated Maintenance

N

Publication Workflows

Next-Gen Support

Surface answers and automate repetitive work to boost contact center performance.

N

Everything in Standard

N

CCaaS, CRM Integrations

N

Automated Agent Assist

N

IVR, Chatbot, Form Sync

N

Self Service Portal

Enterprise

Modernize and centralize your entire organization’s knowledge tech stack

N

Everything in Next-Gen

N

Unlimited Integrations

N

Unlimited Users

N

Premium Support

N

Dedicated Data Center

ROI Starts on Day 1

Lightning fast implementation and guaranteed user adoption make Shelf a quick win
&

80%

improvement in time to find answers

'

30%

reduced average handle times

Q

40%

decrease in support escalations

30 Days

to migrate all content and start using Shelf

Consistently Rated #1 for Knowledge Management

“The Shelf Team has been so incredibly helpful in the launch and revamps of the platform. They show a true willingness to help, and have amazing expertise in knowledge management and provide best practices to ensure success.”

Sarah E. Byrne

Training and Quality Assurance Manager, HelloFresh

“One of the main reasons we went with Shelf was how easy it was to work with them – and they have not disappointed since then. If you’re looking for a knowledge management platform and want an active relationship with your vendor, then Shelf is the right partner.

Stephen Meyer

Sr. Manager of Product Management and Innovation, KIPP

Ready to get started?

Make the Switch to Shelf Today