Shelf Blog: AI Education
Get weekly updates on best practices, trends, and news surrounding knowledge management, AI and customer service innovation.
We need more than just artificial intelligence. We need virtual experts that are accurate, authoritative, and effective. It’s not enough to deploy AI technologies to answer customer service questions, assist a doctor’s medical diagnosis, identify a negotiator’s key clauses in a contract, provide...
Semantic search goes far beyond the words that people use in their searches, to interpret the intent behind the words, and the greater context in which people are asking. Traditional lexical or keyword-based technologies cannot accomplish this. The relevance and actionability of information that...
Artificial intelligence (AI) is transforming the way businesses operate across various industries, but the question remains: What jobs will AI replace? Where will AI provide new opportunities and challenges? Which industries will experience the most disruption? In this comprehensive discussion,...
Large language models analyze datasets to derive patterns and rules as a method of learning and replicating human intelligence. As you can probably guess, the dataset used in a model can dramatically alter its understanding. We’ve used a number of analogies to explain the significance of this, but it boils down to the same principle: the inputs in LLMs greatly influence the outputs.
Large language models are a type of artificial intelligence (AI) infrastructure used to generate human-like text-based content based on the input they receive.