Shelf Blog: AI Deployment
Get weekly updates on best practices, trends, and news surrounding knowledge management, AI and customer service innovation.
September 25, 2023
The CASC approach hopes to provide regulation that is “future-proof” since it gives agencies free rein to keep adapting to the evolution of AI technology, but it doesn’t provide the clear direction some organizations may want (or need) to pursue their AI strategy.
November 18, 2021
This article was originally published on TotalRetail blog. The busy holiday shopping season is already upon us, bringing today’s brands an important opportunity to strengthen relationships with new and existing customers. As increasing numbers of consumers rely on e-commerce to meet their shopping...