by Colin Kennedy | May 30, 2019 | Knowledge Management
How Knowledge Management Makes Chatbots Better According to a recent study, 40% of millennials claim to use chatbots on a daily basis. This astounding number highlights the importance of AI technology in the commercial world. However, chatbots are inherently limited.... 
by Colin Kennedy | May 15, 2019 | Uncategorized
How AI Empowers Your Chatbots Chatbots are quickly becoming an essential part of delivering customer service. According to a study by IT experts Spiceworks, up to 40% of businesses with 500 or more employees will have active chatbot or AI assistants by the end of... 