Leading AI infrastructure platform recognized for delivering exceptional customer satisfaction in competitive enterprise market
The latest G2 rankings are here, and we’re excited to share that Shelf has been recognized as a “High Performer Enterprise” for Fall 2025. This recognition comes from authentic peer reviews and reflects our commitment to delivering practical AI solutions that help enterprise teams perform at their best.
What This Means
Products in the High Performer quadrant in the Enterprise Americas Regional Grid® Report have high customer satisfaction scores and low market presence scores compared to the rest of the category. This recognition highlights Shelf’s ability to deliver exceptional value and results for our enterprise customers, even as we continue to grow our market footprint.
“Our customers in contact centers and innovation are the real high performers. They carry the pressure of volume, complexity, and constant change, yet still deliver for their customers every day. Being named a High Performer in Enterprise by G2 this season is a reflection of their work as much as ours. We aim to meet them at their level with a tool that helps them win faster. Our values guide how we show up: momentum, accountability, hard work, learning agility, adapt and thrive together, and win together. We’re grateful to play a small part in their success.” – Sedarius Tekara Perrotta, Shelf Founder & CEO
Built for Real-World Performance
In a high-velocity AI market, we focus on practical capabilities that are easy to adopt and deliver value quickly. Shelf brings knowledge into one place, keeps it current, and delivers trustworthy answers where agents work, without adding complexity.
We connect to your existing tools, keep permissions intact, support multiple languages, and provide clear analytics so leaders see impact fast. Our onboarding process is measured in weeks, not months, with phased rollout, change-management support, and an intuitive experience that helps teams spend less time searching and more time serving customers.
The goal is simple: enable your teams to perform at their best, reliably and at scale.
Ready to see why users rate us #1? Explore Shelf’s G2 profile to read authentic reviews from contact center professionals, or talk to an expert to experience the platform that’s earning widespread industry recommendation.
About Shelf
Shelf is the leading AI infrastructure platform that transforms scattered organizational data into a Smart Data layer essential for GenAI success. The platform eliminates bad data before it becomes unreliable AI outputs, enabling organizations to deploy AI initiatives with confidence and scale.
About G2
G2 is the world’s largest and most trusted software marketplace. More than 90 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more, visit www.g2.com and follow G2 on LinkedIn.
