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RAG Optimization Tools are the Key to GenAI Accuracy

Retrieval-Augmented Generation (RAG) enhances large language models (LLMs) by integrating an external retrieval system. This allows the AI to ground responses in authoritative, real-world data, which mitigates hallucinations and extends an LLM’s knowledge base beyond its pre-training data. ...

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Garbage In, Garbage Out: How to Stop Your AI from Hallucinating

The adage “Garbage In, Garbage Out” (GIGO) holds a pivotal truth throughout all of computer science, but especially for data analytics and artificial intelligence. This principle underscores the fundamental idea that the quality of the output is linked to the quality of the input. As...

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Preparing Your Enterprise Data for AI Agents: A Step-by-Step Guide

Making sure your data is ready for AI agents is critical for the success of your projects. As an AI leader or tech strategist, you understand the importance of data accuracy and integrity in AI models. Well-prepared data leads to more reliable outcomes, higher customer satisfaction, and better...

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Stop AI Hallucinations: A Developer’s Guide to Prompt Engineering

Google’s Bard chatbot made news with a major error. It wrongly stated that the James Webb Space Telescope captured the first photos of exoplanets. This incident showed how AI hallucinations can spread false information through even the most advanced systems. These AI mistakes aren’t...

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9 Essential Skills for Knowledge Managers in 2025

It’s an exciting time in the world of knowledge management. You have a monsoon of knowledge-related data like never before; these essential skills for knowledge managers can help you make sense of all this data to improve your organization’s knowledge. The job growth rate for knowledge...

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What Jobs Will AI Replace in 2025?

Artificial intelligence (AI) is transforming the way businesses operate across various industries, but the question remains: What jobs will AI replace? Where will AI  provide new opportunities and challenges? Which industries will experience the most disruption? In this comprehensive discussion,...

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5 Types of Knowledge Management Tools Every Organization Needs

The list of knowledge management tools ideally designed to help an organization find and manage helpful information can be overwhelming. You probably can think of a handful of active software subscriptions in your company with some kind knowledge management component; these tools may be siloed...

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The Top 8 Types of Knowledge Management Tools and Why They’re Useful in 2025

Managing your entire organization’s knowledge is critical to your success. Whether you’re capturing employee expertise, organizing documents, or delivering training, knowledge management tools, platforms and softwares provide the infrastructure to keep your information accessible and...

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Upcoming Knowledge Management Conferences in 2025

Knowledge management (KM) is changing dramatically due to its role in supporting artificial intelligence (AI) solutions. It’s never been a better time to attend knowledge management conferences and get a sense of how KM is changing across industries.  Here’s a breakdown of the knowledge...

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Your Blueprint for AI Audits — Ensuring Ethical, Accurate, and Compliant AI

As companies work to ensure the accuracy, compliance, and ethical alignment of their AI systems, they are increasingly recognizing the importance of AI audits in their governance toolkits.  What Is an AI Audit? An AI audit is a comprehensive examination of an AI system that scrutinizes its...

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Leverage Propensity Score Matching to Mitigate Bias in AI Systems

Propensity score matching (PSM) is a statistical technique that reduces bias in observational studies. By calculating the probability of treatment assignment based on observed characteristics, PSM creates balanced groups for more accurate comparisons.  In business, PSM is used to evaluate the...

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