The AI Survival Guide for Knowledge Managers
Read this guide to future-proof knowledge management in the age of AI
Knowledge managers play a pivotal role in harnessing the potential of generative AI.
Find out how you can use your expertise as the bedrock for the successful deployment of AI in your company. Read this guide to learn how to use your skills in classification, taxonomy, information governance, quality control, and even knowledge graphs to create GenAI solutions that succeed!
Get the guide and learn how to future-proof knowledge management!
Your peers are already using GenAI to excel. Don't get left behind!
Instead of agents getting stuck, they now get the exact phrase and context of answers that were previously buried deep inside of large documents.
Our customer satisfaction scores have improved for both voice and written inquiries, because our associates now have the resources they need right in front of them.
Our customers are getting the correct answer on the first call. This is clearly correlated to the documentation being — and staying — in better quality.
