Shelf Solutions Overview
Download this brochure to get insights into transforming knowledge management into agile, AI-enhanced operations.
Knowledge Technology Designed for the Age of GenAI
Shelf’s knowledge management solutions offer organizations a reliable, trusted, and secure way to connect their knowledge to Generative AI, boost agent performance, and improve customer satisfaction.
Download this brochure and fuel your AI strategy with insights on transforming knowledge management from static repositories to dynamic, AI-curated workflows.
Your peers are already using GenAI to excel. Don't get left behind!
Instead of agents getting stuck, they now get the exact phrase and context of answers that were previously buried deep inside of large documents.
Our customer satisfaction scores have improved for both voice and written inquiries, because our associates now have the resources they need right in front of them.
Our customers are getting the correct answer on the first call. This is clearly correlated to the documentation being — and staying — in better quality.
