Beyond Agentic AI Hype: How Leading Enterprises Make it Actually Work

Explore how leading enterprises have been putting agentic AI into production.

[ Overview ]

What You’ll Learn

The biggest challenge for enterprise AI is scale and enterprisewide adoption
Most organizations have found success with simpler, narrow use cases like document Q&A bots, simple automation, meeting notetakers, summarization, and email helpers
Scaling generative AI technology to use cases that span across multiple systems and knowledge bases is where organizations are getting stuck
Competitive advantage through AI will be gained through an organization’s unique data, and how it is modeled, prepared, governed, quality assured, and contextualized for AI use

See what an agentic workforce could look like for you.

Understand what agentic AI looks like in real-world enterprise deployments, why orchestration is critical to success, and key takeaways on where agentic AI is delivering measurable impact today.

[ Quotes ]

What our customers say

“The Shelf solution is superb! We achieved a 25% reduction in average handling time in the first three months of going live with Shelf.”

“Overall, Shelf has been fantastic and the integration into our CCaaS environment was quick and easy. Some of my favorite functionalities are Answer Assist, the ability to integrate with a chatbot, search functionality inside of documents, and the multi-language capabilities.”

“Shelf has provided us with a solution to our knowledge needs. We now have a single source of truth that our advisors can look to when helping customers. Shelf is easy to use for both advisors and administrators, and we’ve seen improvements in a number of metrics since implementation.”

“I have been using Shelf for a long time and I am extremely impressed with its knowledge management and content organization capabilities. The product greatly reduces time and improves efficiency because there is no confusion about outdated or incorrect material.”

“Shelf is even better than expected, and it’s great to be surprised like that. Usually it’s the opposite. Search Copilot reduced handle time on our email queue by 80%!”