All Your Organization’s Knowledge, Directly from Within Slack
Shelf Bot for Slack
Powerful full-text search across your organization’s knowledge
Automatically Improve Content with AI-Driven Insights
Shelf creates an intelligent feedback loop that keeps content accurate and compliant, while ensuring knowledge managers spend less time pulling manual reports searching for insights.
MerlinAI crunches the data and presents admins with a dynamic dashboard that helps them observe and improve content quality, findability, and user stats across all your knowledge.
Share links and files with your team
Supercharge your Slack conversations by posting links to or directly add file attachments from any content stored on the award-winning Shelf Knowledge Management platform.
Capture content to help your team find it later
Conveniently capture content exchanged in Slack conversations and add it to the Shelf platform so that they can easily be found by yourself and others in the future.
Shelf Platform Capabilities and Features
Learn how the Shelf knowledge platform combines AI with modern SaaS infrastructure and a simple user experience to help agents and customers get the answers they need–on-demand.
Consistently Rated #1 for Knowledge Management
"Feedback from agents is much easier, our information has never been accurate like this before."
Bruno Dupuis | Administrator | Canadian Broadcasting Corporation