Shine a light on your business knowledge
blackbox with Content Intelligence

Gain visibility and prioritize what content needs to be changed and why.

[ Content Quality Risks ]

Average company content quality based on processing over 250 millions of pieces of content

67%

of company files have at least one inaccuracy

22%

of company files are out-of-date

33%

of company files have partial duplication

82%

of company files have at least one major risk

[ What is Content Intelligence ]

A real-time solution for content risks

Data entropy constantly causes knowledge to degrade. Things change within the organization every single day, and as a result, content goes out-of-date and becomes inaccurate. Content Intelligence provides real-time insight into content risks, and helps you quickly fix issues at source enabling accurate, up-to-date and trusted answers wherever they’re needed.

Watch a video about Content intelligence:

[ What we offer ]

An organization’s content is siloed and spread across many sources. Content Intelligence allows you to connect content from any source so it can be analyzed and improved.

It’s practically impossible for people to fix issues that they aren’t aware of. Content Intelligence delivers much needed transparency, so knowledge managers can put an end to the manual guesswork required to identify root cause issues within the knowledge they manage.

Automatically continuously monitor the health of content, improve its underlying quality, and put an end to the issues caused by data entropy.

Built to support both traditional and GenAI use cases, Content Intelligence positions companies for success with all of their current and future initiatives.

An open architecture to support your evolving knowledge needs

[ Features ]

Automated metadata enhancement

Automatically enrich content with useful metadata both the entire document and for specific semantically relevant sections.

Content health scoring

Provide content managers with a unique, data-driven perspective into content gaps and missing metadata.

Content risk dashboards

Dynamic dashboards proactively help content managers identify the highest risk areas across their knowledge bases.

Share customized quality reports

Create customized quality reports to share content risks that are most impactful to your team, department and organization.

Data catalogs

Use and refine automatically generated data catalogs such as acronyms and topics to improve the findability and comprehension of your content.

Continuous monitoring

Get alerts on content accuracy and compliance risks as they emerge in real time.

“I love that Content Intelligence is rooted in Knowledge Management best practices and has the most comprehensive approach I’ve seen in the market for cleaning and quality assuring unstructured data.”

VP of Customer Experience & Digital Transformation, Major Health Care Provider

[ Trusted by ]