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See how Shelf’s Knowledge Automation platform helps employees, prospects, and customers know more, and do more.
Consistently Rated #1 for Knowledge Management
Awarded for overall usability, high user adoption and best support for three consecutive quarters, and #1 for knowledge management on Gartner Digital Markets
“Our handle times and resolution rates are really improving, and the increases in agent skill sets have led to many moving up, growing, and flourishing.”
“Managing our contact center policies and procedures is so much easier with Shelf. It is now so easy for our agents to find what they need quickly.”