Search Inside Documents, Videos, Images and more

Shelf has the most powerful search in the industry and makes finding content inside of documents, images, audio files, and video files lightening fast.

Modern, Award Winning Interface

A Gartner company, Capterra, awarded Shelf with Top 1% honors in overall usability across the entire Enterprise Content Management Industry.

Shorten Setup and Ramp Up Time by Up to 50%

We take the friction out of the setup process by matching every new customer with a certified knowledge management expert. They help our customers create an information architecture, content conventions, and taxonomy so the platform is setup right from the start.

Analytics + AI Make Maintenance Easy

Leverage advanced analytics and Merlin AI™ , to gain insights into how content is being used, what is getting out of date, which articles are most popular, and continually optimize your knowledge base so only high value, accurate information exists.

Integrate into Agent Workflows for Seamless Experience

Shelf integrates into the workflow of leading contact center solutions and CRMs, enabling users to access Shelf through the platforms they already use.

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