The distributed workforce is here
Ramp up your knowledge management software to maximize agent efficiency in the new normal.
The distributed workforce is here
Ramp up your knowledge management software to maximize agent efficiency in the new normal.
The old rules no longer apply
The way people work has changed. It’s time for your business to change with them.
4.6
billion people are currently an active part of the fast-growing, global workforce
43%
of employees work in a different location as their co-workers at least some of the time
77%
billion people are currently an active part of the fast-growing, global workforce
44%
of World Economic Forum attendees think the changing work environment is the #1 driver of socio-economic change
Teams now live in different parts of the country and, possibly, even the world. Collaborating across projects and continents is becoming the new norm. At the heart of the distributed workforce is an opportunity to grow at unprecedented rates and harness the power of the global economy.
The changing dynamics of the workplace create new opportunities for managers to connect people and harness talent and know-how. Distributed teams live and die by their ability to quickly learn, share key learnings, and take the right action at the right time.
The movement of knowledge between people across locations and their ability to capture and organize that knowledge is the lifeblood of the distributed workforce.
Harness the power of the distributed organization
Find things the first time
Greater employee proficiency
Reduce admin overhead
Lower training costs