Shelf, a Modern Knowledge Management Tool vs. Confluence, an Enterprise Wiki
|Capture||Collaborative Web Clipper for Chrome + Firefox enables users to capture web content with rich metadata||X|
|Capture YouTube videos, LinkedIn profiles, web articles, web pages, images embedded on web pages, etc.||X|
|Import files & folders from Google Drive, Dropbox, and Microsoft OneDrive||X|
|Sync files & folders from Google Drive, Dropbox, and Microsoft OneDrive||X|
|Organize||Tag content and browse a robust Tag Library||X|
|Add Badges and customize Badges to match your organization’s taxonomy||X|
|Organize content in groups, shared libraries, and private libraries||X|
|Automatically capture rich meta-data||X|
|Search||Advanced Search feature||X|
|Search inside of documents, presentations, spreadsheets, and PDF’s||X|
|Search inside of images, graphs, charts, and images||X|
|Filter by user||X|
|Filter by date created||X|
|Filter by file extension||X|
|Filter by content type (document, video, image, web link, web article, person, organization, more)||X|
|Connect||Content recommendations based on AI||X|
|Content analytics- what’s popular, what’s most viewed, what groups are most active||X|
|Content is suggested based based on what you might like||X|
|Wiki Editor||Create editable Wiki pages||X|
|Build an Internal Wikipedia of company knowledge||X|
|Drag & Drop Wiki page editing||X|
|Advanced Table editing in Wiki pages||X|
|Integrate calendars into Wiki pages||X|
|Integrate project tracking into Wiki pages||X|
|Wiki page templates||X|
|Doc Collaboration||Collaborate on wiki pages online||X|
|Access a Wiki page complete version history||X|
|Recover old versions of Wiki page with version control||X|
|Share Wiki pages via link||X|
|Hosting & Device Sync||Sync between mobile & desktop||X|
|Option to self host||X|
|Seamless connect with Jira||X|
Confluence is an outstanding document collaboration platform that enables teams to co-create wiki pages and build a Wikipedia of company knowledge. Alternatively, Shelf is a knowledge portal that enables teams to centralize content that exists in different platforms and organize them in one place with a superior search experience.
Use Confluence for:
Creating company documentation
Collaborating on building internal wikipages on company specific topics
Creating technical specs and linking them to Jira tickets
Collaborating on large, complex process documentation, company manuals, or product docs
Building an internal Wikipedia of company knowledge
Creating product specifications and enhancing Jira tickets with deeper documentation
If you’re a product manager, development manager, or project manager who wants a more structured way to create company documentation, then Confluence could be the right product for you.
When to Use Shelf
Shelf is not an alternative to Confluence or a Confluence replacement. Shelf is a modern knowledge management tool that helps make important content stored in the cloud or on the internet more powerful. Shelf sits on top of cloud storage platforms like Dropbox, Google Drive, Microsoft OneDrive, and Box to help teams and organizations better assess, capture, organize, find, and connect their most relevant content. Shelf could be used to complement Confluence.
The features in Shelf are designed to build a knowledge base of a team or company’s most important intellectual capital, not all of it. Shelf requires people to actively determine which content has long-term value and capture or sync it into their Shelf. Examples include: final sales presentations, process documents, company manuals, key vendors, lists of consultants, and research reports.
The world class organizing and search features make the content added into Shelf much easier to find later on. Shelf also enables content to connect in a more powerful way by recommending and suggesting content of interest. The content analytics dashboard in the admin panel also helps teams and companies determine which content, folders, and groups are: most active, most viewed, and most commented.
Use Shelf for:
Building a knowledge portal of your organization’s most important content and centralizing your content, regardless of its file format (web pages, online documents, YouTube videos, LinkedIn profiles, presentations, web articles and more)
Organizing content siloed in different locations such as Dropbox, Google Drive, Gmail, Microsoft OneDrive, Slack, etc. in a single, easy-to-search location
Having a much more powerful search experience which includes: advanced search, searching the text inside of documents, and image search (OCR)
Automatically attaching meta-data to content, and using filters to sort and locate content by: Tag, Date, Added By, Source, File Format, and more.
Decluttering your team’s digital work space, leaving them to work from the best available information
Gathering content that is scattered across the internet, cloud storage platforms, and people’s desktops and centralizing them in a single place
If you’re a sales manager, product manager, marketing manager, human resources manager, or operations manager who is looking for an easy and effective way to manage content that already exists, but is really hard to find and organize, then Shelf could be the right product for you.