Shelf, a Modern Knowledge Management Tool vs Confluence, an Enterprise Wiki
Confluence is an outstanding document collaboration platform that enables teams to co-create wiki pages and build a Wikipedia of company knowledge. Alternatively, Shelf is a knowledge portal that enables teams to centralize content that exists in different platforms and organize them in one place with a superior search experience.
Use Confluence for:
Creating company documentation
Collaborating on building internal wikipages on company specific topics
Creating technical specs and linking them to Jira tickets
Collaborating on large, complex process documentation, company manuals, or product docs
Building an internal Wikipedia of company knowledge
Creating product specifications and enhancing Jira tickets with deeper documentation
If you’re a product manager, development manager, or project manager who wants a more structured way to create company documentation, then Confluence could be the right product for you.
When to Use Shelf
Shelf is not an alternative to Confluence or a Confluence replacement. Shelf is a modern knowledge management tool that helps make important content stored in the cloud or on the internet more powerful. Shelf sits on top of cloud storage platforms like Dropbox, Google Drive, Microsoft OneDrive, and Box to help teams and organizations better assess, capture, organize, find, and connect their most relevant content. Shelf could be used to complement Confluence.
The features in Shelf are designed to build a knowledge base of a team or company’s most important intellectual capital, not all of it. Shelf requires people to actively determine which content has long-term value and capture or sync it into their Shelf. Examples include: final sales presentations, process documents, company manuals, key vendors, lists of consultants, and research reports.
The world class organizing and search features make the content added into Shelf much easier to find later on. Shelf also enables content to connect in a more powerful way by recommending and suggesting content of interest. The content analytics dashboard in the admin panel also helps teams and companies determine which content, folders, and groups are: most active, most viewed, and most commented.
Find anything in seconds
Tracking things down can be distracting and stressful, stay in the flow with a better search experience. Shelf helps you find things quickly through in-document search and filters.
- Search inside of PDFs, Word docs, presentations, Google docs, and even inside PDG, PNG, and GIF images.
- Browse using 8 filters including: tags, dates, filter format, added by and source.
- Advanced search is like having Google for your company’s information.
Quickly capture any type of content
The important information your people need to do their job is stored in a variety of locations, in a dizzying array of file formats. Shelf is compatible with all of it!
- Sync individual files or entire folders in your cloud storage accounts like Google Drive, Dropbox, etc.
- Shelf’s Collaborative Web Clipper captures all kinds of web content including blog posts, LinkedIn profiles, YouTube videos, infographics, articles, and more.
- A bulk upload feature saves hours and hours of time that would otherwise be spent recreating the same exact content in a wiki format.
Use Shelf for:
Building a knowledge portal of your organization’s most important content and centralizing your content, regardless of its file format (web pages, online documents, YouTube videos, LinkedIn profiles, presentations, web articles and more)
Organizing content siloed in different locations such as Dropbox, Google Drive, Gmail, Microsoft OneDrive, Slack, etc. in a single, easy-to-search location
Having a much more powerful search experience which includes: advanced search, searching the text inside of documents, and image search (OCR)
Automatically attaching meta-data to content, and using filters to sort and locate content by: Tag, Date, Added By, Source, File Format, and more.
If you’re looking for an easy and effective way to manage content that already exists, but is really hard to find and organize, then Shelf could be the right product for you.