Shelf, a Modern Knowledge Management Tool vs Confluence, an Enterprise Wiki

Shelf
Confluence
CAPTURE
Collaborative Web Clipper for Chrome + Firefox enables users to capture web content with rich metadata
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Confluence
Capture YouTube videos, LinkedIn profiles, web articles, web pages, images embedded on web pages, etc.
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Confluence
Import files & folders from Google Drive, Dropbox, and OneDrive
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Confluence
Sync files & folders from Google Drive, Dropbox, and OneDrive
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Confluence
ORGANIZE
Tag content and browse a robust Tag Library
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Confluence
Add Badges and customize Badges to match your organization’s taxonomy
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Confluence
Organize content in Groups, shared, and private libraries
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Confluence
Automatically capture rich meta-data
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Confluence
SEARCH
Advanced Search feature
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Confluence
Search inside of documents, presentations, spreadsheets and PDF’s
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Confluence
Search inside of images, graphs, charts and images
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Confluence
Filter by user
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Confluence
Filter by date created
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Confluence
Filter by file extension
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Confluence
Filter by content type (document, video, image, web link, web article, person, organization, more)
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Confluence
CONNECT
Content recommendation based on AI
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Confluence
Content analytics- what’s popular, what’s most viewed, what groups are most active
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Confluence
Content is suggested based on what you might like
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Confluence
WIKI EDITOR
Create editable Wiki pages
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Build an Internal Wikipedia of company knowledge
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Drag & Drop Wiki page editing
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Advanced Table editing in Wiki pages
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Integrate calendars into Wiki pages
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Integrate project tracking into Wiki pages
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Wiki page templates
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Confluence is an outstanding document collaboration platform that enables teams to co-create wiki pages and build a Wikipedia of company knowledge. Alternatively, Shelf is a knowledge portal that enables teams to centralize content that exists in different platforms and organize them in one place with a superior search experience.

Use Confluence for:

  • Creating company documentation

  • Collaborating on building internal wikipages on company specific topics

  • Creating technical specs and linking them to Jira tickets

  • Collaborating on large, complex process documentation, company manuals, or product docs

  • Building an internal Wikipedia of company knowledge

  • Creating product specifications and enhancing Jira tickets with deeper documentation

If you’re a product manager, development manager, or project manager who wants a more structured way to create company documentation, then Confluence could be the right product for you.

When to Use Shelf

Shelf is not an alternative to Confluence or a Confluence replacement. Shelf is a modern knowledge management tool that helps make important content stored in the cloud or on the internet more powerful. Shelf sits on top of cloud storage platforms like Dropbox, Google Drive, Microsoft OneDrive, and Box to help teams and organizations better assess, capture, organize, find, and connect their most relevant content. Shelf could be used to complement Confluence.

The features in Shelf are designed to build a knowledge base of a team or company’s most important intellectual capital, not all of it. Shelf requires people to actively determine which content has long-term value and capture or sync it into their Shelf. Examples include: final sales presentations, process documents, company manuals, key vendors, lists of consultants, and research reports.

The world class organizing and search features make the content added into Shelf much easier to find later on. Shelf also enables content to connect in a more powerful way by recommending and suggesting content of interest. The content analytics dashboard in the admin panel also helps teams and companies determine which content, folders, and groups are: most active, most viewed, and most commented.

Find anything in seconds

Tracking things down can be distracting and stressful, stay in the flow with a better search experience. Shelf helps you find things quickly through in-document search and filters.

  • Search inside of PDFs, Word docs, presentations, Google docs, and even inside PDG, PNG, and GIF images.
  • Browse using 8 filters including: tags, dates, filter format, added by and source. 
  • Advanced search is like having Google for your company's information.

Quickly capture any type of content

The important information your people need to do their job is stored in a variety of locations, in a dizzying array of file formats. Shelf is compatible with all of it!

  • Sync individual files or entire folders in your cloud storage accounts like Google Drive, Dropbox, etc.
  • Shelf’s Collaborative Web Clipper captures all kinds of web content including blog posts, LinkedIn profiles, YouTube videos, infographics, articles, and more.
  • A bulk upload feature saves hours and hours of time that would otherwise be spent recreating the same exact content in a wiki format.

Use Shelf for

  • Building a knowledge portal of your organization’s most important content and centralizing your content, regardless of its file format (web pages, online documents, YouTube videos, LinkedIn profiles, presentations, web articles and more)

  • Organizing content siloed in different locations such as Dropbox, Google Drive, Gmail, Microsoft OneDrive, Slack, etc. in a single, easy-to-search location

  • Having a much more powerful search experience which includes: advanced search, searching the text inside of documents, and image search (OCR)

  • Automatically attaching meta-data to content, and using filters to sort and locate content by: Tag, Date, Added By, Source, File Format, and more.


If you’re looking for an easy and effective way to manage content that already exists, but is really hard to find and organize, then Shelf could be the right product for you.


 

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