Grid® Report for Contact Center Knowledge Base | Winter 2022

G2 has named a leader in the Winter 2022 Grid® for Contact Center Knowledge Software. This recognition is testament to Shelf’s approach. Paving the way for the future of knowledge automation solutions and the impact it has on contact center operations.

Download the G2 Winter 2021 report to see how other leading contact center knowledge base solutions stack up to Shelf.

What’s inside:

  • Grid Report
  • Vendor Scores
  • Satisfaction Rating
  • Feature Comparisons