Put answers at your team’s fingertips so they can find what they need, when they need it.
The Intelligent Knowledge Management Platform
Shelf makes finding, maintaining, and updating critical knowledge easier than ever before
The Most Powerful Search in the Industry
28% of all searches that are made within your organization are abandoned. When people can’t find the answer through search, they will ping, email, or chat with other people in your organization, wasting even more time and valuable resources. Find the exact location of keywords inside of documents, videos, audio, images, and eliminate abandoned searches.
Discover with Powerful Organizing + Merlin AI
Beyond Search, Shelf enables users to browse by Date Added, Recently Changed, Tags, Categories, Type of Content, Format, and more. Shelf’s Merlin AI™ even recommends content to users that they didn’t even know existed.
Gain New Insights and Make Maintenance Easy
Leverage advanced analytics and our intelligent suggestion engine, Merlin AI™, to gain insights into what content is most used, what needs to be improved/changed, and what is getting out-of-date.
Embed Shelf into the Software Your Employees Already Use
Shelf seamlessly integrates into other popular workflow platforms as a knowledge management add-on. Accessing your knowledge base has never been easier.
Awarded for Ease of Use and Customer Satisfaction
A Gartner company, Capterra, independently assessed and awarded Shelf with Top 1% honors in overall usability across the entire Enterprise Content Management Industry. Shelf is also one of the highest rated knowledge management products on the market.
Setup to Succeed with Certified Global KM Experts
Shelf takes the friction out of the setup process by matching every new customer with a certified knowledge management expert who helps set up the information architecture, content conventions, and taxonomy. This drastically reduces the setup time and ensures things are done right from the start.
- SOC2 Compliant
- PCI Compliant
- Single Sign-On (SSO)
- Data backup and recovery
- Role-based permissions
- Secure hosting
- AES encryption