Overview: The Gem Page is typically where users interact with their team content. From this page users can: preview documents, download files, view videos, listen to audio files, access web links, read notes, and more. The Gem Page is also where team members can comment on topics and Gem Creators can edit a Gem’s meta data.


Accessing a Gem is simple - just single click on the Title or double click on the preview image to open the Gem Page that you wish to view in detail. There are a number of elements to a Gem Page that are worth pointing out:

1) Title - this is the title of the piece of content in question. Whether you’re adding something via bulk upload, the Web Clipper, Create Touchpad, or connecting one of your other cloud accounts, this is automatically created for you.

2) Description - This area allows for additional details about the Gem.

3) Gem Creator - This piece of meta data is automatically attached to the Gem and is based on whomever adds that Gem into the system.

4) Date/Time Added - This is another piece of meta data that is automatically attached to the Gem so it is easier to locate later on. It is based off of the date in which the content is added to Shelf.

5) Thumbnail Image - the thumbnail image that you see in the Card or Snippet views on your Wall also appear on the Gem Page to provide additional context for the person viewing the Gem.

6) Source - at the bottom of the summary is a link to access the source of the original content. It could appear in the form of a hyperlink - for web content - or a download link for documents, images, etc. When the source is a cloud-based file, in a platform such as Google Drive or Dropbox there will be the option to open that content directly in the cloud account in question.

7) Tags - Users also have the option of adding tags to content (for more information on Tags, refer to the Hatrack Overview. If tags have been added they will appear here. It is possible to add multiple tags to a Gem.

8) Breadcrumbs - Users can refer to the Breadcrumbs to see at a glance where the Gem they’re viewing is located within Shelf.

9) Badge - userss have the option of applying a Badge to the Gems that they create (for more information on Badges, refer to the Hatrack Overview. In this example, the Gem creator has added a "Best Practice" to this piece of content to make it easier to locate later on.

10) A User can access the Comments section by clicking on the Comments tab. A User is notified if comments exist by a callout in the tab the indicates how many Comments have been added to any given Gem.

11) When a comment is created, it appears on the top of the comments section, with the most recent comments appearing first.

12) Anyone who has access to view a Gem can add a comment. Just type in what you want to share and hit Enter. People often find that this is a much better way to engage their team around interesting web content...it’s a lot easier to share meaningful thoughts and opinions when those thoughts and opinions aren’t broadcast to the rest of the world!


13) Below the summary lies the actual content. In this case we are looking at an article from the internet that was captured using the Web Clipper.

14) The Share icon allows a User to email a Gem to others - see below for additional details on how this works.

15) The pencil icon allows users are able to Edit Gems. This ability is restricted to the creator of a Gem a or system Administrator. To start, click on the Edit icon next to the Title...

16) You will be prompted with a window that will allow you to edit various elements of a Gem such as: Title, Thumbnail Image, Badge, Tag, Description, etc.

17) Users are presented with a brief form to complete. Start by adding the emails of the people you want to share the Gem with - add as many people as you like, but only those who have access rights to the Gem will be able to open it in Shelf.

18) You have the option of adding a message that will be seen above the link to the Gem in the email. This will provide the email recipient with additional context on why you sent them this piece of content to view.

19) Users receive a success message when the email has been sent.