G2 has named Shelf.io a leader in the Winter 2022 Grid® for Contact Center Knowledge Software. 90% of respondents have rated Shelf 5 out of 5 stars, noting high customer satisfaction, ease of use,...
Success Story
“Highest User Adoption” Award in Contact Center Knowledge Tech Given to Shelf
New tech initiatives can be tough. A bad tech investment can really knock the wind out of the positive change you are working to achieve. According to Forbes, 70% of all digital transformation...
Shelf Recognized as the Easiest to Use Contact Center Knowledge Tech by G2
Customer experience means everything to us. That’s why we were incredibly excited to find out that Shelf has once again received the top award for Easiest to Use product in the Contact Center...
Shelf Recognized as a Top Knowledge Product for Admins by G2
We want to say a special THANK YOU to our customers, who helped us gain the G2 awards for two straight quarters. We were especially thrilled to receive recognition for the highest Ease of Admin and...